Shipping & Returns
All shipping is conducted through USPS. Allow for 1-2 business days in order for your item to be processed. Items shipped with tracking will be posted. Tracking takes 24-48 hours to be posted.
Return & Exchange Policy
Lily Linko boxes of all sizes are “final sale” . However, if items in box are damaged (Broken, spilled, leaking, etc.) Damaged Items can be refunded or exchanged at no cost to you. Candles and wax melts cannot be returned.
How to initiate a return or exchange; Contact our support Email: Lilylinkoservice@gmail.com
If contacting for damaged goods - Photos of damaged item(s) must be included in email.